Terms of service

Terms of Service

Welcome to Nooré Luxe. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility and Account Terms

By using this website, you represent that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account information and password.

  • You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Products and Services

Nooré Luxe offers products for sale through our website. We reserve the right to:

  • Modify or discontinue products at any time without notice.

  • Limit quantities available for purchase.

  • Refuse service to anyone for any lawful reason.

All products are subject to availability.

3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

  • Colors may appear differently depending on device screens.

  • Minor variations in product appearance may occur.

  • We do not guarantee that all descriptions are completely error-free.

If a product differs significantly from its description, please contact us at nooreluxe39@gmail.com.

4. Pricing and Payment

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

By placing an order, you agree that:

  • You will pay the full listed price, including applicable shipping fees.

  • Prices may change without prior notice.

  • Promotional offers may be modified or withdrawn at any time.

Accepted payment methods may include:

  • Cash on Delivery (COD)

We reserve the right to cancel transactions suspected of fraud or unauthorized activity.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse any order

  • Limit quantities purchased

  • Cancel orders due to stock shortages

  • Cancel orders due to pricing errors

  • Cancel orders suspected of fraudulent activity

If your order is canceled after payment has been processed, an appropriate refund will be issued.

6. Shipping and Delivery

We aim to process and dispatch orders promptly.

Estimated delivery times are generally 3-5 business days but may vary depending on:

  • Customer location

  • Courier performance

  • Public holidays

  • Weather conditions

  • Other circumstances beyond our control

While we make every effort to meet delivery estimates, we cannot guarantee exact delivery dates.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms.

Returns and refunds may be accepted according to the conditions stated in our Return Policy, including:

  • Eligibility requirements

  • Return timeframes

  • Product condition requirements

  • Refund processing procedures

Certain items may be non-returnable due to hygiene, customization, or promotional conditions.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Graphics

  • Text

  • Website design

is owned by or licensed to Nooré Luxe and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes

  • To violate any applicable laws or regulations

  • To infringe intellectual property rights

  • To upload harmful code, malware, or viruses

  • To collect customer information without authorization

  • To interfere with website functionality or security

  • To engage in fraudulent or deceptive activities

Violation of these provisions may result in account termination and legal action where appropriate.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Third-party privacy practices

  • Third-party policies

  • Products or services offered by third parties

Your interactions with third-party services are governed by their own terms and policies.

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Nooré Luxe makes no warranties regarding:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted service

  • Accuracy of website content

Use of the website is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Nooré Luxe, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Loss of business opportunities

  • Data loss

Our total liability relating to any claim shall not exceed the amount paid by the customer for the relevant order.

13. Indemnification

You agree to indemnify and hold harmless Nooré Luxe, its affiliates, employees, and representatives from any claims, liabilities, damages, expenses, or legal fees arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your infringement of any third-party rights

14. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising from these Terms, the website, or transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Nooré Luxe
Email: nooreluxe39@gmail.com
Phone: +92 306 8680815
Website: nooreluxe.online

We will make reasonable efforts to respond to inquiries promptly.